About RBD in Waterloo Region

A clearer way to replace your furnace.

A furnace decision can feel like a lot, especially when the price is hard to find. RBD gives homeowners in Kitchener, Waterloo, Cambridge and nearby communities a clear installed price online, then verifies the details in person before any work begins.

Local to Waterloo Region

Serving Kitchener, Waterloo, Cambridge and surrounding areas.

Authorized Napoleon dealer

Napoleon furnace options, installed and supported locally by RBD.

Why we do it differently

Clarity first. Pressure never.

Replacing a furnace is important, but finding a sensible path forward should not require chasing vague quotes or decoding sales language.

RBD’s approach is simple: show the installed price, explain what is included, check the home in person and give you the information you need to decide. If something needs to change, you see it before you approve it.

What to expect

A straightforward path from price to installation.

  1. 01

    Build your installed price

    Choose the furnace package and options that fit your home. You can see the price before booking.

  2. 02

    Verify the home together

    RBD checks access, venting, electrical, gas, drainage, safety, code requirements and equipment fit in person.

  3. 03

    Review before you approve

    If the verified scope needs an adjustment, it is itemized and explained. No work starts without your approval.

A promise with a clear boundary

15% Price Promise

Your online price is the baseline. If your installation requires additional work, we’ll show and explain every adjustment upfront. For every project we accept under our Price Promise, the total increase is capped at 15%.

Most installations fall comfortably within our 15% Price Promise. Very occasionally, we may uncover conditions that make a standard installation unusually difficult or expensive. If the verified project would require an increase greater than 15%, we’ll explain the conditions clearly and may provide a separate quote. You can choose whether to proceed, and RBD may also decide that the project is not a suitable fit. No work begins without your approval.

How in-home verification works

Questions are welcome

Not ready to build a package yet?

Tell us what you are weighing, what concerns you about the replacement or what you want clarified. RBD can help you understand the next step without sending you off-site.